Training Manager

Employment Status: Full Time
Location: Gregory Jewellers Network
Closing date: 14th April 2024


Embark on an exciting journey as Training Manager in our newly created role where you will spearhead the redesign of our training framework. Reporting to the Head of Human Resources, you will play a pivotal role in co-developing and executing a strategic learning strategy tailored to our business needs.


About the Opportunity and Position

  • Develop and implement a comprehensive learning strategy aligned with business objectives.
  • Create an engaging online learning platform for onboarding, induction, and ongoing training.
  • Design and deliver face-to-face induction and training programs across Sydney & Melbourne locations.
  • Develop and deliver sales, customer service, and system training, including point-of-sale systems.
  • Establish a retail management development program to nurture current and future leaders.


We would love to hear from those who

  • Possess Business/Commerce tertiary and relevant training qualifications.
  • Have strong experience in L&D or Training roles ideally in Retail or Hospitality.
  • Bring management, sales, and customer service training experience in Retail or Hospitality.
  • Are hands-on in the execution of plans, including the ability to travel to various locations.
  • Have experience with training systems development including latest training software
  • Have excellent interpersonal skills, a team-oriented personality, and the ability to build relationships.
  • Demonstrate intermediate/advanced Microsoft Office skills (Word, Excel, PowerPoint).


The ideal candidate will bring a robust background in retail management and sales, with a focus on developing and delivering training that enhances our team’s sales and customer service proficiency.


Why Join Us In This Role

  • Be a driving force in shaping our learning and development landscape.
  • Lead and contribute to the strategic vision while staying hands-on in training execution.
  • Make a lasting impact on our team’s skills, culture, and overall business performance.
  • If you are an individual who thrives in a dynamic environment, is eager to lead and execute transformative learning initiatives, and is dedicated to elevating organizational culture, we invite you to apply.

Benefits of working with Gregory Jewellers

  • Competitive salary package.
  • Attractive employee discounts on luxury jewellery and Swiss watches.
  • Collaborate with an experienced HR leader and business leaders who fully support your role.
  • Offices located in the CBD and South-West Sydney (Bankstown).
  • Experience a fun, friendly, supportive, and inclusive workplace culture.

About Gregory Jewellers

Established in 1967, Gregory Jewellers is a renowned Australian owned leading jewellery manufacturer. As purveyors of fine diamonds and jewellery for more than 55 years, Gregory Jewellers has a long and lustrous heritage of exquisite craftsmanship and dedicated customer service. Gregory Jewellers encompasses of 13 boutique showrooms throughout Sydney & Melbourne. In our boutiques we showcase the world’s leading Swiss Watch brands alongside our own exclusive, handcrafted luxury in house jewellery collections and bespoke one-of-a-kind pieces.


To learn more about Gregory Jewellers please visit our website:


To apply for the position

Please submit your resume and cover letter indicating your suitability to the role. Please also include the days and hours that you are available across a 7 day week.




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